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The Project

ESB International was appointed as a consultant to take management control of the state-owned organisation GSE to minimise revenue losses and improve staff capabilities.  

After 5 years, GSE was turned into a profitable entity in a functioning market with good prospects.

Photograph of bridge in the city of Georgia

Our Approach

  • The Challenge

    Improve billing and reduce system losses which exceeded 15%.

  • The Solution

    Facilitate improvement of the billing system and install a new metering system to improve bill processing for customers. Introduce Debtor Management policies to recover bad debt, and to allow customers with large arrears to pay off their electricity debts.

What we delivered

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We installed advanced metering architecture on each feeder which supplied the distribution companies in Georgia. Therefore, distribution companies could link metering data in real-time to the Tbilisi based central billing system, and issue bills seamlessly.


The Results

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  • Increased revenue from $17M to $26M 
  • Increased cash collections from 54% to 74% 

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Contact Us

Dublin Office
ESB International,
One Dublin Airport Central,
Dublin Airport Cloghran,
Co Dublin,
Phone +353 1 703 8000 +353 1 703 8000
Bahrain Office
ESB International Office 1002,
Building 655 Road 3614,
Block 436,
Seef Area,
Phone +973 1770 8118 +973 1770 8118
Oman Office
ESB International Office 206,
2nd Floor, Holiday Inn Al,
Mazoon Street South Al,
Mawaleh, Muscat P.O. Box,
P.C 118 Sultanate of Oman
Phone +973 1770 8118 +973 1770 8118