Accessibility

At ESB, we are fully committed to providing a universally accessible website for all our customers. This website adheres to the guidelines of the international Web Accessibility standard WCAG 2.0 Level-AA. It has been built using HTML5, and is JAWS compliant. We also engage with a number of disability organisations to assess and test the accessibility and usability of our websites.

Website Settings

If you find the text size on this website too small to read comfortably, you can change the size to meet your requirements. The browser that you use will have its own accessibility options or free downloads to increase your accessibility options and improve your browsing experience.

Some of the content on this site, such as videos, may also require plugins to work on your browser. This and other helpful guides on how to better your online experience can be found on Better Web Browsing: Tips for Customizing your Computer.

Feedback and Contact Information

ESB is committed to ensuring digital accessibility for persons with disabilities and we are always looking for ways to improve the accessibility of this site.

If you find any problems, or you have some feedback, comments or have a complaint about the accessibility of this website, please contact our Access Officer by email on disabilityaccessofficer@esb.ie or contact 01 7026009. You can also write to the Access Officer at ESB Head Office, 27 Fitzwilliam Street Lower, Dublin 2, D02 KT92.

 The role of the Access Officer is to provide and coordinate guidance and assistance for persons with disabilities in accessing the services we provide. 

Role of ESB Access Officer

The role of the Access Officer is to help ESB customers and employees with disabilities to access ESB services and information more easily. For further information on the role of the Access Officer and non-compliance with the Disability Act 2005, please visit us: Access Officer